ORDERING & SHIPPING
Ordering
You can place an order by simply adding products to the cart and following the check-out instructions. As soon as your order is placed, you will receive an order confirmation via email.
Please note: Seeds can be send to most countries in the European Union. However, to many countries outside the EU it is NOT possible to send cannabis seeds. If you would like to know if there are restrictions on our products for your area, plesae see our list of country-based restrictions.
Secure Payment Methods
- Credit Cards We accept Visa, Mastercard and Maestro (from Belgium, Canada, Chile, Colombia, Denmark, France, Germany, Ireland, Italy, the Netherlands, Spain, the UK and Uruguay). If this option is available for your country, you can select your card and follow the instructions to complete your order.
- Bank transfer You can also pay by direct bank transfer. If you choose the bank-to-bank payment option, details and instructions are shown on your screen upon completing your order. Please use your Order Number as the payment reference.
You will receive a confirmation email after your order has been completed.
Shipping
Orders are processed and sent within 24 hours after receiving payment. Sometimes a certain item will take longer to ship due to a particular reason. If you have any questions about your order please contact us at [email protected].
We charge a flat fee of € 4,95 per order for handling and shipping within the Netherlands For deliveries within the European Union the postage is € 7,95, and for deliveries outside the EU the shipping costs are € 12,50.
Orders are shipped in unobtrusive protective packaging with a track number. There is no logo or advertising on the envelope or box. There will be no reference to the content on the outside of the packaging.
Free shipping: Orders of € 250,- or more are delivered free of charge.
You can follow the shipping status of an order in your account.
Security
We secure the transmission of information using Secure Socket Layer (SSL), the Internet’s standard – and best – technology for secure shopping. You can ensure that your transaction is secure by the presence of a closed padlock or key in your browser window.
We do not distribute or sell any of your personal information to third parties. We are committed to protecting your privacy. We do not sell, trade, or rent your personal information to others.
Our servers are located in the Netherlands and therefore we are committed to the institutional rights concerning privacy policy in the Netherlands. All of the customer data we collect (your account information for example) is protected against unauthorized access by means of 256 bit encryption.